Amazon work from home is hiring experienced candidates for Seller Support Associate job position who are graduated and having one plus year of work experience in customer service.
Below are the specific eligibility requirements and application information:
About Amazon Company
Amazon founded in July 5, 1994 at the garage of his house by Jeff Bezos in Bellevue, Washington. At the start it started selling the books but with time it expanded to various other product lines and become ‘The Everything Store’.
Its subsidiaries are Amazon web services – provides cloud computing, Zoox – a self-driving car division, Kuiper Systems – a satellite Internet provider and Amazon Lab126 a computer hardware R&D provider. The other underlings include the ring, Twitch, IMDb and Whole Foods Market.
Job Description for Amazon Work from Home
Company | Amazon |
Qualification | Bachelor’s degree |
Position | Seller Support Associate |
Location | Uttar Pradesh |
Experience | 1+ years of Customer Service Experience |
Job No | 2514994 |
- What the Seller Support Associate does is to demonstrate the end-to-end ownership that is every customer interaction coupled with proactive problem solving to give excellent support to the sellers.
- It Superior written and oral communication.
- Swiftly and ethically helps Amazon Sellers and Merchants as well as routes Sellers’ issues to the right person.
- Shows a practice of reliability in performance maintaining a positive and professional image for the firm, framing sensitive issues in a positive light.
- Exhibit excellent time management ability; incorporate self-driven yet using departmental resources, policies and procedures.
- Aids team members with problematic contacts as required and creates a team-supporting atmosphere.
- Maintains quality, productivity, first contact resolution and attendance at reasonable levels.
- Eagerness to find solutions through logic and data interpretation skills, discovering trends to the relevant channel including enhancement recommendations.
- Connect with other departments namely, Customer Service, Merchant Investigations, or Payments, as needed to address the concerns and queries of the Seller.
- Support of sellers is to be provided, via phone/chat and emails, by an employee.
Qualifications for Amazon Seller Support Associate
- Customer service experience of 1 year or more
- Driving process improvements experience of 1+ years
- Communicate fluently in English both written and spoken.
- Microsoft Office products and applications have
- Experience with Excel
- Work non-standard schedule/work hours/work post (weekends, nights, and/or holidays)
Responsibilities of Amazon Work From Home
- They need to get used to working for rotational shifts.
- Should be graduate and above.
Frequently Asked Questions for Amazon Work from Home
Q1: What are the prerequisites of a person to hold the position of the seller support associate?
A1: Requirements for applying – a high school diploma and excellent proficiency in English. Customer service experience relevant to the task is desired rather than mandatory.
Q2: The responsibilities entailed in this job will be that of a Seller Support Associate and what will be the roles that I will have to play in this position?
A2: You will aid sellers in understanding and navigating Amazon policies and systems, offer training and troubleshoot via phone, email, or chat.
Q3: Is this a remote job or one in an office setting?
A3: The Seller Support Associate job is present a telecommuting arrangement, implies that you can work from home and at your own area.
Q4: What are the metrics of performance and success in this function.
A4: You will be graded attributed to a few indicators, like customer satisfaction, the amount of productivity and the requisite to meet quality concerns.
Q5: Is training and development offered for this position?
A5: Yes, indeed the company provides you with comprehensive training that enables you to acquire relevant skills and ongoing support required in playing this role.
How to Apply for Amazon Seller Support Associate
Step 1: Click the Apply Now link below.
Step 2: After that, you will be taken to Salesforce Careers Website.
Step 3: Login or register for applying.
Step 4: Press the Submit button.
Step 5: Fill the required details and apply for Amazon Seller Support Associate.
Apply Now 👉 Amazon work from home: Seller Support Associate