Accenture hiring freshers | Accenture Customer Service Jobs: Accenture is hiring fresher candidates who are graduated from any streams for customer service new associate - Query Management.
Below are the specific eligibility requirements and application information:
About Accenture Company
Accenture is a globally recognized provider of professional services. It possesses exceptional expertise in areas such as digital, cloud, and security. With extensive experience and specialized knowledge in more than 40 sectors, we provide consulting and strategy services.
We also have access to Accenture Song and assistance with technology and operations, all of which are supported by one of the largest worldwide networks for advanced technology solutions in intelligent business centers. Every day, 699,000 employees rely on human ingenuity and technology to fulfill commitments.
We assist customers in more than 120 nations. We use the power of change to improve things and achieve success for our communities, friends, coworkers, owners who split profits, and consumers.
Job Description for Accenture hiring freshers
Company | Accenture |
Qualification | Bachelor’s degree |
Position | Customer Service Associate |
Location | Noida |
Experience | 0-1 Years |
Job No. | 308569 |
An advisor who works as a customer service helper is responsible for helping our customers with anything they ask about charges, package-related issues and technical help. Advisor must make talk personal, handle work output well, show good talking skills and build chances to sell things. People who want the job need to be careful, take responsibility and learn from critiques.
Ability to use different apps at the same time and follow main rules. The team that deals with questions is in charge of answering phone calls and emails or chats. They help fix customer problems. The job is with our Service Desk Voice Support team.
They handle daily tasks and keep up agreed service levels to help fix problems about arguments between customers while working together with them. The team checks service requests that follow a set support plan, keeps records and fixes customer-reported issues. They also handle unexpected stops to get normal service back on track as fast as they can for voice conversations.
Qualifications for Accenture hiring freshers
• Any Graduation
• Adaptable and flexible
• Ability to perform under pressure
• Problem-solving skills
• Detail orientation
• Skill to make good client connections.
• Strong customer service skills
• Strong verbal English language proficiency.
• Being able to use various apps and tools at the same time.
Responsibilities of Accenture hiring freshers
• Analytical and Problem-Solving skills
• Working together - Talk with other help teams as needed to fix requests or problems quickly.
• Paying Attention to Details - Make sure all incidents are recorded, told about when needed, passed on if too big and watched closely. Then do some checkups later.
• Having control of the customer journey with fast and correct fixes.
• Can work when the business needs it, as decided.
• Ability to work under pressure
• Team worker
• Positive Attitude
• Quick Learner
• Punctual and Disciplined
• Good Communication skills
• Customer Focused
• Results driven
Frequently Asked Questions for Accenture recruitment 2024
1. How do I get a job in Accenture customer service?
To get a customer service job at Accenture for beginners, go to their official website and find the Careers part. Search for jobs good for new workers in service roles and use the steps on the website to apply.
2. What are the simple skills needed for Accenture's customer service jobs?
For a newcomer, Accenture usually wants people with at least a Bachelor's degree or similar education. They also like when people are good at talking, can solve problems and think about customers first for jobs that help others.
3. How does Accenture choose people for their customer service jobs?
Picking people for Accenture's customer service jobs usually takes several steps. This can use an internet application, skills tests, meetings (both tech and HR), plus sometimes group talks or math tasks. The exact way might be different depending on the particular job role.
4. Does Accenture give training to new workers for customer service jobs?
Yes, Accenture has full training programs for new people who join their customer service teams. These training programs usually want to give new workers the needed skills and knowledge they need for success in their jobs, using both classroom work and practice on-the job.
5. What is the chance of rising up in work for people who are new to Accenture's jobs dealing with customers?
Accenture cares about helping its workers grow and move up their careers. People who are new to customer service jobs can expect different ways they can grow. They might move in special teams, take on leader roles or explore other parts of the company based on how well they do their job and what skills and interests they have.
Step 1: Click the Apply Now link below.
Step 2: After that, you will be taken to Accenture Careers Website.
Step 3: Login or register for applying.
Step 4: Press the Submit button.
Step 5: Fill the required details and apply for Accenture Customer Service Jobs.
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